Unable to create new status and workflow

We are trying to use the SCRUM board feature, and I need to create new Statuses to set up the board.

I found the support article: Adding a new Issue Status and Workflow.

The first steps say:

  1. Click Administrationin the top navigation bar.
  2. Click Issues > Statuses.

However, this instruction seems to be out of date.

1) I don't see an Issues tab.

2) There is an Issues Types page, but I don't see anywhere I can create a Status.

This is what I see: http://i.imgur.com/fD40qjt.png

Can anyone please help? What is the url for where I can create a new status?

Thanks much!

3 answers

1 accepted

Hi Aileen,

You are looking at JIRA 5.1 documentation. Refer to the latest version.


Also, from the screenshot you have posted, you are currently in the Project Administration screen.

You need to be a system administrator to add statuses. Try this.

1. From your dashboard, click on the COG icon on the top right corner of the page and select Issues. (COG icon is located to the left of your profile picture on the top right corner of the dashboard)

2. Look for "Issue Attributes", "Statuses" and you will be able to add new statuses here

Bhushan, ah I guess i'm missing the system administrator perms?

Clicking on the COG icon gives me only the Projects option and nothing else: http://i.imgur.com/4yVKOx8.png

Yup. Contact your sys admin :)

yes you are correct, if you want to add new status then you need jira admin permission else contact your admin to create new status

Nope, that's a link to this question!

Hi aileen,

You can add new status in your jira workflow. For more in formation see.



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