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Unable to connect to JIRA

Nicolas JULHES
Nicolas JULHES
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October 30, 2024

Even if subscription has been renew, we can't connect to our space.

 

 

Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.
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Samuel Gatica (ServiceRocket)
Samuel Gatica (ServiceRocket)
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October 30, 2024

Hi @Nicolas JULHES 

Welcome to the community!
I suggest you contact Atlassian Support to check for any problem with your site.

Sometimes, it takes a couple of hours to get back to you after renewing the subscription.

Best regards

Sam

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