Unable to connect to JIRA

Nicolas JULHES
I'm New Here
I'm New Here
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October 30, 2024

Even if subscription has been renew, we can't connect to our space.

 

 

Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.

1 answer

0 votes
Samuel Gatica (ServiceRocket)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2024

Hi @Nicolas JULHES 

Welcome to the community!
I suggest you contact Atlassian Support to check for any problem with your site.

Sometimes, it takes a couple of hours to get back to you after renewing the subscription.

Best regards

Sam

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