Unable to configure Deployment Feature in JIRA.

Osama Abdul Ghafoor May 6, 2023

Hi Everyone,

I have been trying to Enable and Configure Deployments Feature in JIRA. The deployment feature is indeed enabled but it is stuck in the following last step:

image.png

Also, I will be using Azure DevOps release pipelines to report deployments statuses back to JIRA but I am unable to actually configure this feature in JIRA in the first place.

Does anyone has any idea about this? Or can guide how to overcome this?

Note: I am using Azure Pipeline for JIRA app to report deployment status to JIRA from Azure DevOps.

Thanks.

1 answer

1 vote
Curt Holley
Community Leader
Community Leader
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May 7, 2023

@Osama Abdul Ghafoor Try doing it this way (without the need for the plug-in)
Enable deployments | Jira Software Cloud | Atlassian Support

Osama Abdul Ghafoor May 8, 2023

Hi @Curt Holley thanks for replying.
I have read this documentation but I still am unable to configure this feature properly and stuck on the last step as mentioned in the image above.
I am using Azure Pipelines for deployments and I have also configured my Azure Pipelines for JIRA app but still this feature is not getting enabled for me.

Osama Abdul Ghafoor May 8, 2023

Hi @Curt Holley I was able to enable to this feature after I switched from from Bitbucket repo to Azure Repo.
Can you guide if I can use this feature with Bitbucket as repo and Azure DevOps for Deployments?

Curt Holley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2023

I'm not sure I can, to be honest @Osama Abdul Ghafoor I don't have a lot of experience setting these up.
But, what do you see when you click on "Troubleshoot your integration for" ?

TS.png

Here is the Bitbucket "How to" Integrate Bitbucket with Jira | Atlassian Support

Deployments "How to" Enable deployments | Jira Software Cloud | Atlassian Support

Osama Abdul Ghafoor May 8, 2023

@Curt Holley As I mentioned that I am successful in configuring this feature now.
I can see the deployments.
I see the deployments only when I have my Azure Pipelines connected to Azure repo but when I have my Bitbucket repo connected to pipelines then the deployments does not have any effect in JIRA issues.
I guess this is a limitation with Azure Pipelines for JIRA App:

image.png

Moreover, My JIRA is connected to Bitbucket as well.

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Curt Holley
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2023

Safe to say that not seeing bitbucket is a limitation of the Azure Pipelines for JIRA App

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