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Unable to authenticate from the Jira API from host https://jira.gc1.hostname

eric24g I'm New Here Dec 09, 2021

I am using the jira api, but our team has migrated to using https://jira.gc1.hostname.com instead of jira.hostname.com. I am able to get the jira api working on the https://jira.hostname.com link, but I am unsuccessful with getting it to work on

https://jira.gc1.hostname.com

I've already tried passing the verify ='cert' parameter in the basic authentication, but still get an error. Below is the short code for authenticating. 

------Works-----

jira = JIRA('https://jira.hostname.com', basic_auth = (user, password))

------Does not work--------
jira = JIRA('https://jira.gc1.hostname.com', basic_auth = (user, password))
print(jira)


Also, I've already got an account set up to used to access that jira link.

 

Below is my error.

content='Connecting to AWS Cloud (gcld1)

function HRDErrors(){this.invalidSuffix = 'We do not recognize this organizational account. Enter your organizational account again, contact your administrator for more information.


If your organization has established a trust relationship with AWS Cloud (gcld1), enter your organizational account below.


We do not recognize this organizational account. Enter your organizational account again or contact your administrator for more information.';}
Other organizational account

If your organization has established a trust relationship with AWS Cloud (gcld1), enter your organizational account below.
This file contains several workarounds on inconsistent browser behaviors that administrators may customize.
"use strict";


Traceback (most recent call last):
line 355, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 2 (char 1)

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