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Unable to assign ticket to one of my teammate.

One of my teammate accepted the invitation to join the Jira board but we are unable to assign any ticket to them. I cannot see their name in Assignee.

1 answer

1 vote
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 18, 2023 • edited

Hi @Md Arif Hussain ,

Users with this permission may be assigned to issues.

Overview of Jira Cloud permissions

 

QQ截图20230419132831.jpg

I cannot see the Permissions menu. Please check the attachment.

fafease.png

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 18, 2023

In company-managed software projects, Jira admins can control who can be assigned an issue using permission schemes. In team-managed projects, we’ve simplified our permissions sets. If you grant a role any of the permissions that appear under the Work on project issues set, anyone with that role can be assigned issues in the project.

https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/

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