Unable to Integrate Jira Cloud and Jenkins server using Jira Cloud Sites Plugin

[CD QA]

Hello Team,

I am having trouble integrating Jira Cloud and Jenkins server using the Jira Cloud site plugin. I followed the documentation provided in the link below, but I'm encountering an error message: "Failed to resolve Jira Cloud site: cdqademo1.atlassian.net".

Link: https://support.atlassian.com/jira-cloud-administration/docs/integrate-jenkins-with-jira/

Please note that "cdqademo1.atlassian.net" is a valid Jira Cloud site.

I would greatly appreciate your assistance in helping me integrate my local Jenkins server with Jira Cloud.

Thank you.

[Sanjen Bariki · Accepted solution]

Hi @CD QA ,

Welcome to Atlassian community!

You just need to add the add the Full base URL of your Jira cloud site, As I can see the added cloud site is not valid. Please add the full base URL, you can find the Base URL from the Jira general Configuration and Also please check again you Secret, you need to add the Token in Jenkin to pass the secret. Sometimes It shows this error might be related to Secret issue So First change the Base URL Of its doesn't work then try to check the secret again.

Below I have added the Atlassian documents, If you get a chance please go through the Documents.

• Integration with Jira cloud to Jenkin 

Please Accept the Answer If it helps you 😊.

Thanks & Regards

Sanjen Bariki

[CD QA]

Hi @Sanjen Bariki Good Day & Thanks for reply ! 

In the third step of adding OAuth credentials to Jenkins, I couldn't find any field to enter the client ID in the Jira Cloud Site.

PFA,

[Sanjen Bariki]

Hi @CD QA ,

You have add the token in the secret.

Regards,

Sanjen

[CD QA]

Hi @Sanjen Bariki 

Yes, but still it doesn't work 

[Sanjen Bariki]

Hi @CD QA ,

Thanks for the Instant Response.

As I can see in the screenshot, You have added the wrong Jira Base URL, Please add the URL like :-

• https://abcdefg.atlassian.net 

If you are not able to understand from article, Please take help from youtube.

Having the much of integration video in youtube.

Regards,

Sanjen

[CD QA]

Hi @Sanjen Bariki ,

I tried adding "https://" to the site name, but encountered an error. I'm uncertain about the exact cause of the issue.

Thank you for your prompt responses !

[Sanjen Bariki]

Hi @CD QA ,

Thanks for your updates!

you need some screen sharing Approach to resolve this issue So you need to create a support Atlassian ticket to resolve it via Screen sharing. Here I can see you have the problem in token So Atlassian team suggest you probably answer on it via screen sharing.

• Raise ticket to Atlassian Support team 

Please Accept the Answer If you get some idea and helps😊

Regards,

Sanjen

[Walter Buggenhout]

Hi @CD QA and welcome to the Community!

You may want to provide the full url to your cloud site, i.e. including the https:// part.

Hope this helps!

[CD QA]

Hi @Walter Buggenhout Good Day & Thanks for reply !

But when I include "https://" in the cloud site name, I receive an error message stating, "Site name is invalid. Paste a valid site name, e.g. sitename.atlassian.net."

PFA,