Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to Close Sprint

I created a separate sub-task workflow that only includes 4 status values. There are two that show as green values to indicate final status ("Cancelled" and "Done - Complete"). However, now when I try to close the sprint, I get a message that the following issues have sub-tasks that are not closed. When I go to the issues in question and review the sub-tasks, they all appear to be in the Done - Complete status. 

Is there some other way I need to identify the sub-task Done - Complete status = closed? 

What gives? I cannot seem to identify what needs to be done to close the sub-tasks? 

3 answers

1 accepted

2 votes
Answer accepted
Ollie Guan Community Leader Aug 07, 2018

Hi @Daniel Zimmerman,

Dose these 4 subtasks contain both “Done - Complete” and "Cancelled" statuses?

You can try to check the column management in the board configuration. Both of these final states match the Done column?

done.png

Thanks @Ollie Guan. The column was already setup as such. After trying again the following day, it allowed me to close the sprint. I did republish the workflow, but I can't see how that would have fixed the problem. Either way, it works now. 

@Ollie Guan  Thank you solution. my issue has been resolved.

This answer solved my issue also. How simple can it be!  Thank you!!

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you