Trying to retain multiple Fix Versions

Question

Issue: I cannot store more than one Fix version.
What I'm currently struggling with is, when my task is transitioning from Ready for Release to Done, I copy the Proposed version into Fix version with Post Functions, then I clear the Proposed version and set the Resolution to Done (this last step seems to clear out all the fix versions and only leaves the latest).

Any suggestion? Thank you!

csaba.kovacs · Answer

Hi, thank you for taking the time, but is this an AI generated answer?
1. makes no sense
2. obviously I do that
3. luckily the automation rule was a good bet, i was able to achieve what I wanted, even though not as described.

so thank you!

Pooja D. Patkar · Answer

Hello,

It sounds like you're encountering an issue where setting the resolution to Done clears out all the fix versions except for the latest one. This behavior is expected because setting the resolution usually signifies the completion of an issue, and Jira typically removes older fix versions when an issue is resolved.

May be you can try these:

* Post Function for Fix Version: Instead of copying the Proposed version into Fix version with a Post Function, consider using a separate transition or post function specifically for updating the fix version. You can create a transition from "Ready for Release" to "Done" and include a post function in this transition to copy the Proposed version into Fix version.

* Update Fix Version Before Resolution: Ensure that you update the fix version before setting the resolution to Done. This way, Jira will retain all the fix versions when the issue is resolved.

Hope this helps!!

Thanks,
Pooja