Trying to rename a status, but it says the name I'm trying to give already exists

Ana Franciosi
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February 25, 2025

Hello,

I'm working with a Team-managed project. We've tried to change the category of our "ready for UAT" status from "in progress" to "done", but it was not working. There was no error message or nothing of the sort, it just didn't save.

So we removed the status "ready for UAT" from our workflow and created a new one, "ready for UAT II" under the category of "done".

But now, when we try to rename our "ready for UAT II" into "ready for UAT", it says the status already exists.

image.png

This is the only workflow this project is using. 

Could it be there is another workflow, in another project, using "ready for UAT"? Can this happen in "team managed" project?
If so, how do I fix it?

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Pasam Venkateshwarrao
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February 25, 2025

@Ana Franciosi you can see the statuses in the given way

settings--->issues--->attributes--->status--->edit/delete

 

 

Screenshot 2025-02-25 at 6.21.56 PM.png

 

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Pasam Venkateshwarrao
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February 25, 2025

Hi @Ana Franciosi 

 

If this status are using in another project workflow and the status are already existing then no need to create again you can use by clicking on Add status there you can find Ready for UAT  so you can use that.

 

if you want to rename the status you can rename if the status are using only in your project workflow by converting into text there you can rename the status name

 

Hope this helps

Ana Franciosi
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February 25, 2025

Hi @Pasam Venkateshwarrao ,

I'm trying, but what you are describing doesn't work (or I am not doing it right).

Here is our workflow:

image.png

 

This workflow is shared for all issue types under our project. As you can see, there is no "Ready for UAT" status. 

But if I click on "add status" for "in progress" it  still shows up:

image.png

Where is this status coming from? How can I erase it?

 

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