Trying to get issues list via REST API using Basic Auth

[Sergiy Lavryk]

I need to import issues into our internal CRM system, so I'm playing with Jira REST API using PAW.

Unfortunately I can't get anything :(

Any help is appreciated.

(Maybe it's because I'm on trial plan right now)

Same using CURL

Please help! :)

[Aleksandr Zuevich]

Hi @Sergiy Lavryk ,

Do you see any issues when you're at Issues and filters - All issues?

[Sergiy Lavryk]

Yep. And I can see JSON with data if I put that search url into browser where I logged in.

[Aleksandr Zuevich]

Hmmm...

It seems that it is due to authorization method...

I tried this endpoint without any authorization and it returns 200 instead of expected 401.

Do you use API token?

[Sergiy Lavryk]

Yes, it’s on screenshot.

[Aleksandr Zuevich]

@Sergiy Lavryk , please double check your email here https://id.atlassian.com/manage-profile/email and token from here https://id.atlassian.com/manage/api-tokens.

I've just reproduced your behavior in postman with Basic Auth. When I input correct email to Username and copied API token to Password it becomes to work correctly:

[Sergiy Lavryk]

Well, I did twice :( and if I use wrong token - API gives me error

[Sergiy Lavryk]

You was right! There is some VERY weird relation between id and actual jira site... By some reason I have two accounts, but maybe was logged in into different ones at these two sites.

all set, thanks