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Trying to change the username Edited

Is there any way to change the username of the existing users. We are trying to do a re-architecture of our AD and thinking of changing the usernames in our jira instance to reflect the AD and current directory configuration for our jira is type - delegated external LDAP directory configuration (Connecting to an internal directory with ldap authentication) It would give us the ability to create our own usernames but password is authenticated using AD. 

We are open to use any third party apps also.


Current AD ID Format: FLastname.

Current Username Format: Firstname Lastname.

New Username Format: FLastname.


Note: We can change the username with no issue, but when the user tried to login with new username. Login page displays "Incorrect password or username".



1 answer

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Answer accepted

We solved this by creating a new user directory and changing the following settings.

1. LDAP scheme

username attribute -- from "cn" to "sAMAccountName"

2. User Unique ID Attribute -- from entryUUID to objectGUID 

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