Trying to auto-close a ticket when a checklist is complete via automation

Christy Kennedy
Contributor
October 30, 2024

Hello,

As the title suggests - i am trying to make an automation that will transition a ticket to done once it's checklist is complete. I am using the add-on Checklist for Jira Cloud.

I thought I could monitor for changes to the "Items Done Percentage" field, but the automation doesn't seem to register any changes to the value of this field (even though I can see the % changing in this field on the actual ticket)checklist.jpg

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Trudy Claspill
Community Leader
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October 30, 2024

Hello @Christy Kennedy 

If you are using the Checklist for Jira app from HeroCoders, they have provided documentation for how to create such a rule here:

Close Issue If All Checklists (Including Global Checklists) Become Complete 

Christy Kennedy
Contributor
October 30, 2024

Oh great. Thanks, Trudy! This automation worked

Like Trudy Claspill likes this

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