We have a sync process with 3rd party application, that changes custom field "External status". That application can not call standart API transition process - only change this field. Can I write any function, that changes the status of my issue when custom field "External status" is changes to pre-defined value?
I understand how to to this in workflow transiton
but i have no one - the other application initiates only field value change.
I dont believe there is an easy way to do this with just core functionality. An Add-on makes it easy.
If you have the "Automation for Jira" add-on you can have it watch for changes in field values, and execute transitions.
If you have one of the scripting addons, you can write an event handler that does the same thing.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event