Normally all transition buttons are visible when issue is created.
But sometimes transition buttons don't appear on the issue.
Please help me fix this problem.
This could be a few things; here's some simple options to check first:
To check this, you'll need to be a Project Admin. To modify it though, you'll need to be a Jira Admin:
You might find that it's limited to:
If the permission needs to be modified to provide access to a broader spectrum of users, a Jira Admin can:
If you can make some transitions but not all - it's possible it's a workflow condition which can be applied to specific transitions.
You'll need to be a Jira Admin to view these - and then:
Common conditions include:
^ It's likely one of these options will locate the reason - and then you can either look to modify the workflow or permissions, or know what parameters you must meet to make a transition.
If neither of these work, let us know so we can advise further :)
This is a great answer, but I think there is one piece missing on Jira side in terms of functionality.
It is often the case that the workflow enforces some rules like above, e.g. via Workflow Conditions - that is great, but the problem is the disappearing button, because the development team then is lost with no workflow action visible.
What I think would be better (or at least customisable) is to have the workflow button being visible but blocked with an explanation tooltip message "transition blocked by condition X".
Obviously, the flow could be documented in Confluence but ... Jira should be transparent enough to show all blockers in one view.
@Stephen Wright _Elabor8_ do you recall any feature request like this? I'm going to search for one and open if I don't find anything.
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