Indeed, you can migrate issues to a new project using the CSV Import mechanism available in JIRA. See here for more information on this process: Importing Data from CSV
There are a couple of things to consider for the import to work flawlessly:
If you would like to retain comments, you're better off to perform the following:
It's a bit of a long and tedious process, but this is the best that Atlassian has to offer in order to retain a full project's perspective in your OnDemand instance.
This has been explained in details in a similar answers post at https://answers.atlassian.com/questions/128125/import-export-of-projects-from-other-ondemand-instances?page=1#128212 Please see the comment an follow the steps there.
Thanks Sultan. Sounds like a serious operation.
Question: Instead of migrating, would it be easier to create a new project and import the issues? I see folks referencing CSV export/import -- is that available for OnDemand? Note, I see where to export issues, but can't find a way to import.
Yes as Justin elaborated and the comment earlier on, the project import is a little bit more involved as it involves taking a whole backup of the instance and doing the project import feature but it pays in the sense that you will not loose comments or attachments..
Awww, okay. Good luck in your process, and just one last piece of advice. It is best to tell your users that you are going to perform a merge/transfer of data between instances, so it's best not to create/update/delete any data from both instances to avoid inconsistencies. :)
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs