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Tracking ticket movements

Kuldip Rakhra
Kuldip Rakhra
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November 19, 2024

Are there plugins to help to track movement of tickets?

 

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Yuliia_Borivets__SaaSJet_
Yuliia_Borivets__SaaSJet_
Atlassian Partner
November 19, 2024

Hi @Kuldip Rakhra 

You can track how tickets move between projects with Issue History for Jira (developed by my team). Here is an example of the report. 

Just include the required projects with JQL.

issues moved from on project to another jira.png

Read more here: How to track tasks that moved from Project A to Project B

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Kuldip Rakhra
Kuldip Rakhra
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November 19, 2024

I mean tracking tickets moving between projects.

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Trudy Claspill
Trudy Claspill
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November 19, 2024

Hello @Kuldip Rakhra 

Welcome to the Atlassian community.

What do you mean by "movement"? Are you talking about moving between Statuses? Are you talking about moving between projects?

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Trudy Claspill
Trudy Claspill
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November 19, 2024

I mean tracking tickets moving between projects.

What type or "tracking" do you want to do?

The history in individual issues would provide information about the movement of a given issue between projects.

Are you wanting to be able to pull a report of all issues that moved between projects in a data range?

Do you want to "track" that a move has happened by receiving notification about it?

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