Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Tracking cycle time metrics of stories that are put on hold or moved back to 'To Do' state

Regarding how cycle time is tracked in Jira, does putting a user story on hold "stop the clock", so to speak, on the cycle time attributed to a given user story?

1 answer

Hi @Nayana Geddam 

Do you mean the information shown on Jira's interpretation of the control chart?  If so please see this (emphasis below is from me):

Cycle time is the time spent working on an issue — typically, the time taken from when work begins on an issue to when work is completed, but it also includes any other time spent working on the issue. For example, if an issue is reopened, worked on, and completed again, then the time for this extra work is added to the cycle time.

Here is the reference for that information:

https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/

Best regards,
Bill

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you