I'm finding it difficult to believe that tracking "Time In Status" is so hard to achieve with JIRA.
What I'm looking for is a report that lists all the issues (within a filter) and shows simply "2 days in TO DO", "1 Day in IN PROGRESS", "2.5 hours in QA"
It seems almost impossible to achieve, yet this should be core functionality of Jira. Can someone please tell me that I'm being an idiot and that this functionality is readily available?
PS I do not want developers to have manually input time. Again, this seems massively unnecessary.
There is a knowledge base article titled Tracking the Time Taken for Each Workflow Transition that lists the JIRA Charts, JIRA Suite Utilities and the Time in Status plugin as possible alternatives. Another add-on I have seen used is the Issue History Collector
While those offer work arounds, there are two Suggestions for this similar issue.
Way to collect exact time a issue spend in a workflow:
Extend Average Time for Time in Status Gadget:
Please vote on the issues so we can get that functionality added into JIRA.
We've faced with the same problem/need in our company. The best FREE solution in the Market - is 'Timentify' plugin: https://marketplace.atlassian.com/apps/1221604/timentify?hosting=cloud&tab=overview
It's not yet offering extensive reports, but it's ideal for getting an instant info for a given issue. Using this one and waiting for Atlassian to implement it out of the box
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