Too Many Add-Ons Causing Jira Software To Perform Slowly

Has anyone had issues with Jira loading issues extremely slowly possibly due to too many add-ons installed?

1 answer

1 accepted

0 vote

Yes, in the past.  There are three main things that happen

1.  Each add-on you have chews up a little memory permanently, even if it's disabled.  When they're active, they all cause the JVM to use more resources, as they're doing more than plain JIRA does.  The effect of that can be negligble, but in some cases when an add-on is trying to do a lot, for many usrs, that can be significant.

2.  Some add-ons can conflict with others.  It's unusual, but I have seen cases where the disabling of either A or B can massively improve performance

3.  Badly written add-ons can cause issues, especially with caching.  I could wave at some examples, but the best example I ran into was the one I wrote before I knew enough about caching and writing stuff in Java...

Less likely to be a problem in JIRA Cloud but can still occur

What would our team need to do to resolve issue #1?

Thanks!

Disable as many add-ons as you can.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

522 views 3 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you