To be notified automatically when an spr is changed / created / deleted

[Abner Ribeiro]

how do I get notified automatically when an spr is changed / created / deleted and has a particular label or reserved word?

[Joe Pitt]

Created and changed can be handled with the Notification. like any issue type However there is nothing built in that would handle labels or reserved words. You may be able to write a listener (I have no experience with that) to handle labels and reserved words. 

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field. Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

[Nic Brough -Adaptavist-]

You probably need to explain what an SPR is if you don't want an answer that could be about totally the wrong thing (Surface Plasmon Resonance is at the top of my list, as I've been reading about it recently)

[Abner Ribeiro]

forgiveness, in fact spr is a kind of issue used here in the company.