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Time to SLA

M. van Versevel
M. van Verseveld January 9, 2017

Is it possible to specify Time to SLA per project? Include the (non-)working days?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 10, 2017

Not in JIRA Software, without SLA type add-ons.

JIRA Service Desk does SLAs of course, and you can define more than one for a project.

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M. van Versevel
M. van Verseveld January 10, 2017

So it is possible if we have a Time to SLA add-on?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 11, 2017

If you get one that does it, yes.

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