Time Tracking - Disabling Ability to log Work for custom issue types


we're using Jira 4.3 with Greenhopper 5.6.5.

Is it possible to disable the ability to log work on issue type base? i.e. It should be possible to log work for, lets say for the issue types "User Story", "Task", "Error" but not for the issue type "epic".

Important: Is it possible only with the build-in time-tracking of Jira? (without any of the existing commercial plugins like tempo etc.)

I tried to remove timetracking field from screen, but still everybody who's allowed to log work can log work.



2 answers

Old question, but an easy solution exists for this. Assuming you have an existing Workflow for just the Epic issue type, simply add this Property Key to each of the transitions in that Workflow. Leave the Property Value empty. Be sure to publish the workflow after creating the draft.


Thanks for the info. Paul - I found that adding the jira.permission.work.denied to each workflow Step Name (id) --> Properties, was the solution here, rather than the workflow transition (within the On-Demand version).

Maybe this has changed since the solution above was provided as some time ago. Thanks for pointing in right direction however

It's not changed since it was introduced.  When I answered, you couldn't do it (reliably).  When it was added, it always got added to the Step, not the transition.

I've been trying to find out how to do this for ages.

Finally I can prevent developers logging time where they shouldn't.

Thanks so much

0 vote

Not really. Permissions are done at a project level, not issue type, so the "can log work" permissions follow that and can't be done on a per-issue bases.

You could try to use javascript to remove the work-log from the screens on the issue types you don't want it, but I suspect the users would still be able to get to it via different routes.

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