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Time To SLA Remove SLA Panel

Max Fedotov
Max Fedotov Oct 25, 2023

Hello there

I'm new to this app, help me. I can't remove SLA Panel from project screen, it just stays there no matter what permissions and checkboxes I'll choose.

How to remove it?

2023-10-26_04-07-28.png

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Tuncay Senturk
Tuncay Senturk
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Oct 26, 2023

Hi @Max Fedotov 

Welcome to the Community!

I'm one of the folks behind the Time to SLA app. On the Permissions page, you have the ability to control which users, groups, and project roles can access the SLA Panel. If you encounter any issues with this feature, please don't hesitate to open a support ticket here. Our dedicated support team will be more than happy to assist you. Additionally, if you provide more details here or in the ticket, I can personally help you resolve the problem.

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Max Fedotov
Max Fedotov Oct 28, 2023

Thank you, found it a bit later after I published my question XD

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Marc Koppelaar
Marc Koppelaar
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Oct 26, 2023

Hi @Max Fedotov 

Welcome to the community.

If I quickly take a look at the documentation of the app, the only option is to narrow down the visibility of the Overview Tab and SLA Panel by using JQL filters.

So to hide this information, this need to be JQL queries, see here.

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