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Time To SLA Remove SLA Panel

Hello there

I'm new to this app, help me. I can't remove SLA Panel from project screen, it just stays there no matter what permissions and checkboxes I'll choose.

How to remove it?


2 answers

1 accepted

1 vote
Answer accepted
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 26, 2023

Hi @Max Fedotov 

Welcome to the Community!

I'm one of the folks behind the Time to SLA app. On the Permissions page, you have the ability to control which users, groups, and project roles can access the SLA Panel. If you encounter any issues with this feature, please don't hesitate to open a support ticket here. Our dedicated support team will be more than happy to assist you. Additionally, if you provide more details here or in the ticket, I can personally help you resolve the problem.

Thank you, found it a bit later after I published my question XD

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0 votes
Marc Koppelaar
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 26, 2023

Hi @Max Fedotov 

Welcome to the community.

If I quickly take a look at the documentation of the app, the only option is to narrow down the visibility of the Overview Tab and SLA Panel by using JQL filters.

So to hide this information, this need to be JQL queries, see here.

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