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Hi @Max Fedotov
Welcome to the Community!
I'm one of the folks behind the Time to SLA app. On the Permissions page, you have the ability to control which users, groups, and project roles can access the SLA Panel. If you encounter any issues with this feature, please don't hesitate to open a support ticket here. Our dedicated support team will be more than happy to assist you. Additionally, if you provide more details here or in the ticket, I can personally help you resolve the problem.