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Tickets disappeared from product backlog

angelica maia
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Nov 14, 2023

Hello all, 

We have an issue in the platform. We are two teams, each with its own product backlog. Since yesterday my product backlog disappeared from the accounts of both teams, and only I have access to it.

I had some filters that I deleted but there's a last one that I can't, I get this message when I try to delete it;

Capture web_14-11-2023_9553_reseau-ges-serviceapplicatif.atlassian.net.jpeg

What should I do to remove the filters associations? How to delete it?

Or there could be another reason?

Kind regards,

Angelica

1 answer

To remove association you should remove the board where its used or associate different filter there. If you want to keep this board working - just create copy of filter and move ownership to someone who should be the owner.

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