Three (3dots) task edit points are missing on the Jira board

 

There is one project, and two boards for it. On one board, tasks have three points for quick editing (for example, setting a flag), but on the other board they do not. I can’t understand what rights to 

it was influenced. Everything looks the same.

 

empty dots - https://ibb.co/RHtzgdz

3dots - https://ibb.co/sjxjbxF

3 answers

0 votes
Marc - Devoteam
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December 6, 2024

Hi @Живых Иван Евгеньевич 

Hi is the user project admin on the project, if not is the user admin on both of the boards?

 

Hi!

 

The user is not an admin of any of these boards

Marc - Devoteam
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December 6, 2024

Hi @Живых Иван Евгеньевич 

Can you compare the board configs?

Are there any differences?

Rights are only available on the general tab. Everything is the same there...

Marc - Devoteam
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December 9, 2024

Hi @Живых Иван Евгеньевич 

So based on your reply to @John Funk 

Permission have been changed on one of the projects.

Are the permission schemes for all projects, based on the issue types in the boards exactly the same?

Are the boards also getting content from different projects, then also are there permission differences on the permission schemes on the projects

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Sanam Malleswari
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December 6, 2024

Hi @Живых Иван Евгеньевич ,

Hope you are doing well!

This is issue will lack of edit issue permissions in  the project. 

Please check the boards are created by using which project and in that project permissions grant the edit issue permissions for the required people.

Thank you

Boards created for one project and screenshots from boards under one user

TY

Sanam Malleswari
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December 6, 2024

Could you please provide the screenshot, what's went wrong?

Sanam Malleswari
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December 6, 2024

Please check the EDIT issue permissions in the project.

This is the same project. Same user. Only the boards are different.

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John Funk
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December 6, 2024

Hi @Живых Иван Евгеньевич 

Why type of project is this? Software? Business? Team-managed? Company-managed? 

Does the filter for each board use one or more projects? 

The roles are the same. Screenshots under one user with the most complete rights.

John Funk
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December 6, 2024

I didn't ask about roles. I need you to answer the questions I asked.  :-)

Greetings! 

Project type - software development.

On a board where there are no three dots, there is one project where I am not the project manager.

On a board where there are three dots, there are two projects, and in one of them I am the project manager, while the rights to the three dots on this board affect like everyone else.

For example, I removed the manager’s rights in the second project and three dots disappeared; previously all my colleagues definitely had them, although... Probably, these rights ended up somewhere, so that quick editing of tasks from the board disappeared...

Sory fo google tranclete

@John Funk pls help)

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