The user is unable to configure the issue navigator as he is doesnot have jira admin role.

Hi Team,

We are supporting jira applications. One of our user is facing issues in configuring fields in issue navigator. When we give jira admin role he finds the column tab in the issue navigator he selects the required fields but after logging off and logging in he finds the fields are set to the default screen with unwanted fields.Also when the user log into someother system he finds the issue navigator perfect.Since we are maintaining the application it is not a policy to give the user admin which is against rules. Kindly suggest a fix for this as soon as possible.

1 answer

This widget could not be displayed.

It sounds like your user doesn't have the global permission "create shared objects".  When you add him to an admin *group* (not role, that's something different), he gets it because that group has it.

You should add them to a group that has the shared object permission but also does NOT have admin.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

145 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you