The user is unable to configure the issue navigator as he is doesnot have jira admin role.

Hi Team,

We are supporting jira applications. One of our user is facing issues in configuring fields in issue navigator. When we give jira admin role he finds the column tab in the issue navigator he selects the required fields but after logging off and logging in he finds the fields are set to the default screen with unwanted fields.Also when the user log into someother system he finds the issue navigator perfect.Since we are maintaining the application it is not a policy to give the user admin which is against rules. Kindly suggest a fix for this as soon as possible.

1 answer

0 votes

It sounds like your user doesn't have the global permission "create shared objects".  When you add him to an admin *group* (not role, that's something different), he gets it because that group has it.

You should add them to a group that has the shared object permission but also does NOT have admin.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,107 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you