We are supporting jira applications. One of our user is facing issues in configuring fields in issue navigator. When we give jira admin role he finds the column tab in the issue navigator he selects the required fields but after logging off and logging in he finds the fields are set to the default screen with unwanted fields.Also when the user log into someother system he finds the issue navigator perfect.Since we are maintaining the application it is not a policy to give the user admin which is against rules. Kindly suggest a fix for this as soon as possible.
It sounds like your user doesn't have the global permission "create shared objects". When you add him to an admin *group* (not role, that's something different), he gets it because that group has it.
You should add them to a group that has the shared object permission but also does NOT have admin.
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