The trial license expired and didnt realize, can I recover my projects if I pay a license?

Wilmer Silva August 4, 2021

Can I recover my projects If I pay for extended license, I was using trial version on cloud.

Please provide phone numbers to call.

 

Thanks

Wilmer

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Jack Brickey
Community Leader
Community Leader
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August 4, 2021

Yes you should be able to if it hasn’t been too long. Atlassian will eventually blow away the VM after a matter of a couple of weeks I think but don’t quote me on that. If you need support go to https://support.atlassian.com/contact/#/  and select Billing option.

Wilmer Silva August 6, 2021

Thanks Jack , that helps

Wilmer

Neil Lovegrove May 13, 2022

Did you have any luck with this? We have just had the same issue.

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