The same rule failed once, then succeed for no reason.

manuher2 January 31, 2020

I don't kwnow why the same rule sometimes failed and sometime succeeds.

You can see that it is always the same users to alert.

See screenshots.

I did not find any log in jira logs.

image002.png

image001.png

1 answer

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Nic Brough -Adaptavist-
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January 31, 2020

There are no screenshots attached.  Could you give us the plain text of the errors?

manuher2 January 31, 2020

Yes, you can not see the 2 screen shots ?

I can..

Nic Brough -Adaptavist-
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January 31, 2020

Nope.  You've not actually attached or posted any screenshots.  You've posted a link to images on systems we can't see.

manuher2 January 31, 2020

Sans titre2.pngSans titre1.png

Nic Brough -Adaptavist-
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January 31, 2020

I'm afraid we'll need to see the logs to get any further with this one.

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