Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The "Hide done" filter on an Epic's "Issues in this epic" section doesn't work

I see a nice feature to select hide issues marked as "Done" in the "Issues in this epic" section of Epics. We have several issues and many of them are marked as done, yet they do not hide when the "Hide done" filter is selected from the "Issues in this epic" menu. It does appear to hide "Closed" issues however. Also the progress bar of the "Issues in this epic" is incorrectly reporting the percentage of done issues. For example one Epic has 33 issues, 14 are marked as Done, 4 are marked as Closed, and the remainder are either In Progress or Backlog. When I hover over the green section of the progress bar, it says only 4 of 33 are done (looks to only be counting the Closed issues) and when I hover over the blue section of the progress bar it say that 29 of 33 are In Progress. 

Perhaps I am just confused, but it seems only "Closed" issues are considered done, but "Done" issues are not considered done? It doesn't really makes sense IMO. Why not just rename the "Hide done" filter to "Hide closed", or better yet, why not just hide the Closed and Done ticket with your select the "Hide done" filter? Also, as mentioned from other questions on this forum, having this "Hide done" filter selected my default would also be very helpful, or at the very least, persisting this filter state would be nice. 


Example of "Hide done" but issues marked as "DONE" are still displayed:
Screen Shot 2020-11-10 at 1.26.37 PM.png

 

Example of hovering over the green section of the "Issues in this epic" progress reports only 4 of 33 issues are done. Also note the "12% Done" is also not calculated correctly:

Screen Shot 2020-11-10 at 1.27.56 PM.png

Example of hovering over the blue section of the "Issues in this epic" progress reports 27 of 33 issues are In Progress:

Screen Shot 2020-11-10 at 1.28.07 PM.png

1 answer

Hi @Derek Quessenberry,

I am pretty sure this is because your "Done" issues don't have the resolution field filled out. Jira makes the distinction between Open and Done issues not from the issue status, but by the resolution field being filled out.

In order to fix that, you should make sure that every issue that moves through your workflow to a Done status gets this resolution set.

This article - although based on the server platform - explains how you should fix this and gives a bit more context.

Another tip: from your screenshots, I can see that your Done status also has the In progress status category instead of Done. I know because they are having a blue color lozenge. It may be a good idea to update this to Done. It will make it much clearer visually that they are really Done.

To do so, go to Settings -> Issues -> Statuses, locate the Done status in the  list, click edit and update the Category to done.

Hope this helps!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you