The emails are not send from mail queue


Our onDemand Jira automaticaly updated last night to the version 6.3-OD-01-067 (Build number 6307).

After update all outgoing emails are not sent automatically.

If I press "Flush mail queue" the messages are send successfully.

Please provide any feedback.

1 answer

1 accepted

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Accepted answer

Hi Alexey,
The issue you experience is a know issue which surfaced after the latest deployment on tht OnDemand platform. We are working hard to resolve this issue as soon as possible.

Mick, Thank you.

For the future - where can I see the list of current major problems? (I don't want disturb you with repetitive questions)

Generally speaking all our bugs are available at

In case we encounter larger impacting issues, we will try to inform you as much as possible through our regular support system when you attempt to raise a support request. The nature of the issue can cause us to choose different methods of communication, and as such it is not that easy to give a straight forward answer to this.

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