The emails are not send from mail queue

Hello,

Our onDemand Jira automaticaly updated last night to the version 6.3-OD-01-067 (Build number 6307).

After update all outgoing emails are not sent automatically.

If I press "Flush mail queue" the messages are send successfully.

Please provide any feedback.

1 answer

1 accepted

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Hi Alexey,
The issue you experience is a know issue which surfaced after the latest deployment on tht OnDemand platform. We are working hard to resolve this issue as soon as possible.

Mick, Thank you.

For the future - where can I see the list of current major problems? (I don't want disturb you with repetitive questions)

Generally speaking all our bugs are available at https://jira.atlassian.com/

In case we encounter larger impacting issues, we will try to inform you as much as possible through our regular support system when you attempt to raise a support request. The nature of the issue can cause us to choose different methods of communication, and as such it is not that easy to give a straight forward answer to this.

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