The edit permissions screen is blank - JIRA Cloud

The edit permissions screen is blank in JIRA cloud. Not all of them, just the one we use as a standard.

my instance /secure/admin/editpermissions!default.jspa?schemeId=10400

Left nav rail loads, but the screen is blank. I can't see what the permissions are or edit them.


2 answers

We are seeing this issue as well but on-prem. version is 7.1.2.


Did you figure out a fix @Mark MacDonald?

We were also experiencing this issue. It may have been because the Permissions Scheme was originally tied to a Service Desk trial which we didn't move forward with, but we kept the permission scheme. Our solution was to copy the Default (or any other) Permissions Scheme and modify that one to mirror our desired scheme, then associate the Project with that newly created Scheme. Then we removed the one causing the blank screen and everything's good now. smile

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,107 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you