The edit permissions screen is blank - JIRA Cloud

The edit permissions screen is blank in JIRA cloud. Not all of them, just the one we use as a standard.

my instance /secure/admin/editpermissions!default.jspa?schemeId=10400

Left nav rail loads, but the screen is blank. I can't see what the permissions are or edit them.


2 answers

We are seeing this issue as well but on-prem. version is 7.1.2.


Did you figure out a fix @Mark MacDonald?

We were also experiencing this issue. It may have been because the Permissions Scheme was originally tied to a Service Desk trial which we didn't move forward with, but we kept the permission scheme. Our solution was to copy the Default (or any other) Permissions Scheme and modify that one to mirror our desired scheme, then associate the Project with that newly created Scheme. Then we removed the one causing the blank screen and everything's good now. smile

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

492 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you