The default assignee does NOT have ASSIGNABLE permissions

Hi,

We've started using Jira OnDemand and are experiencing the above error when some users attempt to create a new issue. It seems to be a bug as everything looks ok from a role and permissions perspective and we have cured the problem by assiging the project lead to a different user and then back to the original user.

However, doing things like adding custom fields to the Create Issue screen makes the problem come back.

1 answer

1 accepted

2 votes

Normally this comes when the project lead or component leads doesn't have ASSIGNABLE permission. Check Component leads as well if you have any.

Thanks Jobin, I have three components within the Project and I hadn't set the default assignee for any of them. I've done this and the users are now merrily creating new issues.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

25 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you