The automated log work plugin stopped working

Recently, the buttons for the automated log work plugin stopped appearing at the top of my projects and I'm unable to start/stop time anymore. I'm using hosted/cloud JIRA.

 

2 answers

Hi Michael,

  This is related to Atlassian bug https://ecosystem.atlassian.net/browse/AC-1424. We are waiting for fix. It should be delivered within about two weeks. This is Atlassian estimate.

  I'm very sorry for this problem but we are also waiting for fix.

Cheers, Gebsun

Is this bug fixed? my automation lite stop working in a week... then I uninstall it and reinstall it. it works again....I don't know why ..... Is this a bug???

Is this bug fixed? Why my automation lite add on stop working .....

Hi Jennifer,

  I can only guess now why it stopped working. I'm suspect that this is  probably due to lack of permissions for "Automated Log Work" user. Please make sure that the user has set proper project permissions. Check our docs Configure Automated Log Work Cloud. Please let us know if it helped. You can always reach us via sending an email to support@gebsun.com. Cheers, Pedro

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,331 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot