The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions

vinay07tech January 21, 2020

Hi team,

I have condition set for transition from one status to another.

Ex: when I moved the ticket from new to monitor status, if I click end monitor it should go to New status again but it  couldn't.

The condition we set for this transition is :

The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions (loops).

 

Could you please advise on this how this condition works.

 

Thanks,

Vin

2 answers

0 votes
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2020
0 votes
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2020

Suggest an answer

Log in or Sign up to answer