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The Atlassian Marketplace server is not reachable in the Confluence

Dear Atlassian Group,

I have JIRA & Confluence in th production environment in the same linux machine. I am here able to access "Atlassian Market" place in Jira, but unable to access "Atlassian Market" place in Confluence.

Jira URL :https://JIRA:8446

Confluence URL :https://Confluence:8446 Version:5.1.5

Note1: I have tested this confluence in the testing environment & it is working fine. So it is not the problem in the Confluence Version.

Note2: I am here able to access "Atlassian Market" place in Jira where confluence is running. So it is not the proxy or firewall problem.

Note3: I am using self signed certificate for Jira & Confluence.

Could you please assist me on this issue.

Thanks in advance.


3 answers

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Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 04, 2014


It is probably related to SSL configuration. Please check below article for more information:

and learn more about Atlassian Marketplace connectivity:

I hope that will help.

Best Regards,


Hi Mirek,

Thanks for your reply.Yes This was the SSL certificate configuration problem in InstallationFolder/bin/ and I have fixed it Thanks

what did you do to fix this?

0 votes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 04, 2014

You may check for the marketplace status page, Marketplace Uptime is 95.344%.

Best Regards

Please some one answer me regarding this question.

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