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The Atlassian Marketplace server is not reachable in the Confluence

Dear Atlassian Group,

I have JIRA & Confluence in th production environment in the same linux machine. I am here able to access "Atlassian Market" place in Jira, but unable to access "Atlassian Market" place in Confluence.

Jira URL :https://JIRA:8446

Confluence URL :https://Confluence:8446 Version:5.1.5

Note1: I have tested this confluence in the testing environment & it is working fine. So it is not the problem in the Confluence Version.

Note2: I am here able to access "Atlassian Market" place in Jira where confluence is running. So it is not the proxy or firewall problem.

Note3: I am using self signed certificate for Jira & Confluence.

Could you please assist me on this issue.

Thanks in advance.


3 answers

1 accepted

0 votes
Answer accepted
Mirek Community Leader Mar 04, 2014


It is probably related to SSL configuration. Please check below article for more information:

and learn more about Atlassian Marketplace connectivity:

I hope that will help.

Best Regards,


Hi Mirek,

Thanks for your reply.Yes This was the SSL certificate configuration problem in InstallationFolder/bin/ and I have fixed it Thanks

what did you do to fix this?

You may check for the marketplace status page, Marketplace Uptime is 95.344%.

Best Regards

Please some one answer me regarding this question.

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