The Atlassian Marketplace server is not reachable in the Confluence

Dear Atlassian Group,

I have JIRA & Confluence in th production environment in the same linux machine. I am here able to access "Atlassian Market" place in Jira, but unable to access "Atlassian Market" place in Confluence.

Jira URL :https://JIRA:8446

Confluence URL :https://Confluence:8446 Version:5.1.5

Note1: I have tested this confluence in the testing environment & it is working fine. So it is not the problem in the Confluence Version.

Note2: I am here able to access "Atlassian Market" place in Jira where confluence is running. So it is not the proxy or firewall problem.

Note3: I am using self signed certificate for Jira & Confluence.

Could you please assist me on this issue.

Thanks in advance.


3 answers

1 accepted


It is probably related to SSL configuration. Please check below article for more information:

and learn more about Atlassian Marketplace connectivity:

I hope that will help.

Best Regards,


Hi Mirek,

Thanks for your reply.Yes This was the SSL certificate configuration problem in InstallationFolder/bin/ and I have fixed it Thanks

Please some one answer me regarding this question.

You may check for the marketplace status page, Marketplace Uptime is 95.344%.

Best Regards

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,788 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot