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TestRun Assignee changes when changing the Assignee of the Test Execution

I noticed that in some cases (have not found the pattern yet), when changing the Assignee of a Test Execution, the TestRun Assignee also change even if the Tests are already marked as PASSED.
This causes a lot of problems in terms of auditing (to know who did the tests).
Has anyone encountered this problem and found a way to prevent this from happening?

Thank you!

1 answer

0 votes
Stefan Salzl
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 09, 2022

Hi @Gama, Márcio and welcome to the community,

Couldn´t reproduce the behaviour on my site (cloud) and cannot get a hint of a cause.

Did you check the "Activity" section within the TestRun? Any changes that were made in the issue should be logged there (like the history of issues). Maybe this gives a hint who, what or why the assignee was changed. Maybe we get a first information to further investigate any causing issue.

 

Best

Stefan

Thank you for your feedback @Stefan Salzl

Unfortunately the Activity section does not provide any additional information.

Stefan Salzl
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 10, 2022

hi @Gama, Márcio 

ok that seems really strange. Is it completly empty? it doesn´t even tracks that there has been a re-assignment?

Best
Stefan 

It just logs the change in the assignee of the Test Execution and not the change in the assignee of the Test Runs.

Stefan Salzl
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 11, 2022

This is a bit missleading. The activity in the TestRun says "the assignee of THIS test execution" --> which means the test run. I just tested this in my instance (see screenshot).

image.png

Could you please also provide screenshots for better understanding?

 

Best

Stefan

Was a solution ever found for this?

I am running into a similar problem.  I cloned a Test Execution with 80 Tests associated to it.  The cloned Test Execution inherited the Reporter and Assignee, as expected.  However, the 80 Tests were changed from their respective TestRun Assignees to the Assignee of the Test Execution.  There is no history in the Test Executions or Tests to indicate the change of TestRun Assignee and I have no idea, other than manually updating all 80 Tests, how to get the appropriate TestRun Assignee to carry over during the clone.Any ideas or solutions?  

Stefan Salzl
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 10, 2022

Hi @swilson 

I would recommend to reach out to vendor support directly with this issue.

It seems this is more a technical question as I don´t know of any setting/configuration that would manipulate the testRunAssignee.

https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2

 

Best
Stefan

Like swilson likes this

Thank you @Stefan Salzl - I have initiated a support request with Xray. 

Like Stefan Salzl likes this
Karen Cude
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Apr 25, 2023

I found when you assign an owner to the Test Execution, and view the test cases from that ID - it show all of the Assignee names as that name however, if you open up each Test Case, the Assignee is the actual name that had been assigned the Test Case.  To me, this seems like a bug in the product.  An unfortunate work around was to ask testers to refer to an external document tracking the Assignee and then execute in Xray.  :-( 

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