Test Tab is not visible to Jira navigation bar

Hi ,


I have successfully installed Zephyr for Jira (v. to my Jira instance (v. 7.2.3) . although I am able to add test case as an issue type but Test tab is not visible to the navigation bar of Jira instance. 

Note: I have logged in as a admin user.



2 answers

1 accepted

This widget could not be displayed.

@Sopan Sagorkar

you need to add your user to Zephyr QA group to enable test tab visibility over JIRA navigation bar.

For this go to Project setting–> User and roles --> add user to a role . and add user to Zephyr QA group.


If this doesn't work then you will have to create a separate directory and then add users to it.




This widget could not be displayed.

Hi Sopan,

If you are able to add Testcase as an issuetype then the add-on is installed successfully. Do you have any specific project configurations/permissions for your instance? share a screenshot of Zephyr for JIRA add-on from Manage Add-on page.


Zephyr Support

Thanks for quick response Swapna smile

Please have a look on attached screenshot



Thanks Sopan, Can you submit a case with us through our support portal https://support.getzephyr.com/hc/en-us/ so that we can investigate further.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

155 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you