Tempo accounts now showing hours

[Luke H]

Hello,

I've recently setup TEMPO and I am now trying to setup the Accounts funciton.

1. I created a JIRA custom field

2. I then added customers, categories and accounts and then assing a JIRA project

3. I then open a new JIRA ticket and log hours against this tick

I can use the TEMPO reporting at USer or Project level and see hours logged. However, when I select TEMPO > Account and select my account and the week I know I have logged hours within I cannot see any results.

It doesnt matter what account i select I dont see any hours.

Any ideas?

Thanks

Luke

[Sverrir Tynes [Tempo]]

Hi Luke

Please verify that your worklog is valid by viewing the Advanced Invalid Worklogs list view.
See row 4 on this Avanced List View page in our documentation

This part in an older example page on this subject might also explain your problem.

Hope this helps

Sverrir Tynes
Tempo support