All tasks/requests have to go through all the columns created, however when it reaches the last column which is "done" the tasks created will disappear after a couple of days. How do I view all the tasks that have been created since number one?
I am unable to navigate myself to that menu, and it does not explain why my task will disappear when it reaches the done column.
Kindly advise @Utkarsh Agarwal
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Maybe this will help:
Now, regarding why issue disappear, if you are the board admin in a company managed project, you should be able to navigate to the board settings > scroll to the bottom and find something like:
Hope this helps.
Kind Regards
Utkarsh
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Good day to you @Utkarsh Agarwal
I keep trying to see if I can find the menu however I have only this.
There is no issue popping out on my side-bar menu.
Kindly advise.
Thank you and Best Regards,
Kelvin.
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Looks like you are using a Team-managed project.
To enable the issue navigator for your team-managed or company-managed project:
You can toggle this feature on and off any time without affecting any of your project’s issues. Refer: Search for issues in a team-managed project
Kind Regards
Utkarsh
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Hi @Utkarsh Agarwal
Thank you for the guidance, I can now view the old requests, however I am unable to find the settings for this.
Kindly advise.
Thanks.
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@Kelvin Po Keng Siong This is only available for company-managed projects. You cannot modify these settings. The default for any team-managed project is set to 14 days.
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Hello @Utkarsh Agarwal
What about just a jira project? (project management template, company managed)
How do you make sure the items don't disappear?
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You may update the hide older issues board settings: https://community.atlassian.com/t5/Jira-questions/Re-Re-Tasks-marked-as-done-disappear-after-couple-of-days/qaq-p/1917125/comment-id/645594#M645594
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