Tagging people with names starting with S


I have trouble tagging people with names starting with S in the comment window of the Create Issue Screen. Also I am using '@' in the starting. This does occur often but not continuous and gets frustrating. Also the company's JIRA Cloud Instance has many projects and groups starting with letter S and also my group has around 200 members in it. Does this effect the performance in anyway ?


1 answer

Are you just typing S and not adding more letters to it? It maybe having a hard time loading all the users with "S" (consumes too much memory)

Not just 'S' anyways. Consider a user named Sam,  if I type "@Sa " that should show a drop down box with the similar entries right ? It doesn't. It works perfectly sometimes but not all the time. As you have mentioned, it takes lot of memory to search through the entries, is there any workaround to make this feature work at any given time ?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you