Synchronizing issue rank on a team board centrally utilizing Plan

Tom Puusola
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November 1, 2024

Hi, 

My goal is to centrally manage the order (rank) of Initiatives, Epics and Tasks utilizing Plan and then have this order visible for multiple teams on their own boards for issues assigned to the team. Since the amount of issues is large, I need to do this central ranking only on Initiative and Epic levels. 

My problem is that while the change in order of Initiatives or Epics on Plan works fine on the team board, the child tasks don't follow this order and, therefore, the teams don't see right order for tasks but only for Epics and Initiatives. 

Since I cannot access the Rank directly with automation, I've tried to solve this creating a custom field Parent Rank;

  • When the parent Epic or Initiative is updated, an automation copies the parent's Rank value to the child Parent Rank
  • Then I order all issues on board ORDER BY Parent Rank ASC, Rank ASC. 

However, this doesn't work - the Task-level issues don't follow this order. Please help me out with this dilemma. Any workarounds of other approaches to this problem?

Br, Tom

 

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