Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Sync options in Select field

Deivid Araujo
Contributor
July 25, 2024

Hi!

It's possible to sync form fields and/or Jira custom fields with a database or api?

Our user base is growing fast and with it, we're creating a lot of select fields that will have to be updated later. The idea is having an API or database with the most recent information and then sync the data with the form fields and custom fields.

Thanks in advance

Deivid

1 answer

0 votes
Fernando Eugênio da Silva
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2024

@Deivid Araujo 

Yes, you can connect Forms fields to an external database via API.

To do this, you first need to create a Data Connection for this API with Jira, this page here will help you with this first phase: https://support.atlassian.com/jira-service-management-cloud/docs/create-edit- test-or-delete-data-connections-for-forms/

After the connection is made, simply go to Forms and in the desired field, associate it with the data connection made in the previous step. For that, this guide will help you: https://support.atlassian.com/jira-service-management-cloud/docs/add-or-unlink-a-data-connection-from-a-form/

 

Hope this helps you.

Kind Regards,

Fernando

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events