Sync between JIRA Cloud and JIRA Server intances?

Is it possible to synchronize single issues between JIRA Cloud and JIRA Server instances?

4 answers

Hi Jakob,

Yes, it's possible to synchronize issues between JIRA Server and Cloud with the help of Backbone Issue Sync for JIRA. It offers granular configuration for issue types, workflows and attachments. 

If you have any questions, we'll be happy to help.


Does the server and cloud instance have to be exactly the same? (i.e user tier, user name, version, permission, etc)

Hi Nguyen,

No, this is not necessary. Server and Cloud instances could be have completely different user tiers, permissions and so on. If you are interested on where to start with Backbone, here is the link to the documentation.


1 votes

Take a look at ConnectAll. Few of our customers use it for the same use case.

1 votes

Instead of synchronizing the issues you could also create Applinks between the Cloud and Server instances and then use the JIRA Issue Linking feature. Then you could at-least see then links between your issues.

Other than the ConnectAll, is there any other suggestions on syncing issues between a cloud and server instance of JIRA?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,139 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot