Switching Workflow Scheme: Why do I need to update the current status for all issue types?

I'm trying to switch a project's workflow scheme, but the second step is asking me to map the current statuses to new ones for every issue type we use in our instance, not just the types specified in the Issue Type Scheme for the project. I'd like to know why this is, and if there is a way to avoid it as we have a large number of issues types.

We are using JIRA server 6.3, and here is all the Atlassian documentation says about this step (Step 2 of 3: The current status of each issue needs to be changed so that it is compatible with the new workflows):

Each issue has to be in a valid status. The valid statuses for an issue are defined by its workflow. This means that when changing a workflow, you may need to tell JIRA the status for specific issues after the change.

Any feedback is appreciated.

1 answer

1 accepted

This widget could not be displayed.

It is doing what it says - it needs to know what to migrate the current status to.

There should be a count of the issues affected next to each one though - if that is zero, you can accept the default and ignore it, as it won't have any effect.

Ok, most of them are zeros since the project only uses a small subset of issues types. Makes sense that it wouldn't be any effect tho, thanks for the (speedy) reply.

Any idea why it requires that for issue types outside of the project's scope however? It's still going to be a pain to sort thru the list looking for the issues types used, and I have definitely switched schema before without that big of a list needing mapping. Just curious.

Slightly lazy design or coding I think - the screen doesn't bother to read the current issue type scheme, because it's easier not to.

Daniel Wester Community Champion Aug 22, 2016

I suspect the main reason is that there is a possibility of phantom workflow statuses (or at least there were in older versions of JIRA) when migrating large projects (it goes issue by issue). I've encountered an issue being stuck in a Status that doesn't exist in the workflow (eek!) because somebody migrated the issue right after JIRA had processed the issue (but before the new workflow was switched to). Rerunning the migration fixed that...

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

71 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you