Suddenly lost acess to a Jira Project (no persmission)

[andresd]

Suddenly I lost access to one Jira Project I Have.

When i tried to access it says i don't have permissions. I checked and i'm the owner, with admin permissions.

Can anyone helpme?

[Trudy Claspill]

Hello @andresd 

Welcome to the Atlassian community.

The tags on your post indicate you are using a Free subscription. Is that accurate? Has it always been free or has it ever been paid on set as a trial of a Standard or Premium subscription?

Did you set up the Jira instance such that you are an Organization Administrator? Or were you granted access to it by somebody else?

Do other people have access to your instance as Organization Administrators?

Do you have access to any other projects in the instance?

When you say you "checked and i'm the owner, with admin permissions", what exactly were you viewing to verify that information?

[Valerie Knapp]

Hi @andresd , welcome to the Atlassian Community and thanks for your question. 

Please can you confirm what type of project this is? 

If it's company-managed, being a Jira product admin, a project admin or the creator of the project, doesn't guarantee that you can see and use the project. Your user has to be enabled to the browse project permission in the permission scheme. Please can you check this? 

If it's a team-managed project, it's a different scenario so please confirm which type of project it is so we can advise accordingly. 

Cheers