Sub Task Due Date

[Matteo Rey]

Hi, can i have a due date on a sub-task generating an alert to my email whenever a due date is close to expire or just expired? just to better follow up on sub tasks within assigner and assignee

[Alexey Matveev]

Hello,

You can create a filter subscription.

1. Create a filter from a JQL like this:

(assignee = currentUser() or reporter = currentUser()) and issuetype in subtaskIssueTypes() and due > now() and due > 2d

This JQL would return all issues, which are about to expire within the next 2 days.

2. Create a subscription for the filter. You can find more info about subscriptions here:

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html 

[Christos Moysiadis]

@Alexey Matveev link doesnt work :/ (receiving 404 )

Thats something i want to see too.

[Alexey Matveev]

Here is another link

https://confluence.atlassian.com/jiracorecloud/working-with-search-results-765593781.html

[Matteo Rey]

sorry @Christos Moysiadis  it is a software project. Don't ask me why it is so, because i am only following a procedure :-(

[Christos Moysiadis]

Then follow the answer of @Alexey Matveev above... he gave you a clear answer! All you have to do is to modify it ,only in case it doesn't fit exactly your needs,otherwise its a gold jql ;) . 

And one more favor. plz reply to one message.. dont create many replies ;) 

best regards

CM

[Matteo Rey]

sorry @Christos Moysiadis  and @Alexey Matveev , i am just a humble business developer and i will someone here to have it done following your instructions 

[Matteo Rey]

@Christos Moysiadis  it is for a service desk. It is for business development not for software. I created a jira template and apply the same task to all partners and i need to monitor their execution

[Christos Moysiadis]

Then you can create an Automation Rule in the Service Desk project configuration ;)

best regards

CM

[Christos Moysiadis]

Hi @Matteo Rey ,

Its a classical software project or a service desk?

best regards

CM

Edit: -----------------

How about to create a dashboard filter with a jql , quering the due date field in a close time period?