Structure Plugin doesn't show correct progress for one of the epics on the fix version

I have created a structure to help me keep track of our progress for our software release (Jira version). The progress bar shows correct progress for most of our epics except for one epic.

Below are the information about the epic with the issue. The epic progress line shows 100% green which means all 18 points are completed which is not true.

If I look at under the epic it shows all the information below but the epic progress bar doesn't reflect the correct progress

1. total of 6 userstories/tasks 

2. Total story points for 6 user stories/tasks = 18 story points

3. Only 1 task for total of 2 points is completed

4. We need to complete 16 story points

Note: Epic progress line shows all 18 points completed. If you click on the epic and look at all 6 user stories/tasks, you see only 1 story for 2 story point is completed.

 

1 answer

Hello Nazee,

 

Thank you for your request and sorry for the late response - questions here are overlooked sometimes since we’re primarily handle requests submitted directly through our Service Desk.

 

Our guess here is that the said Epic has a ‘Resolved’ status itself and the Progress column is based on Resolution Only. In this case, sub-issues’ statuses won’t be taken into account when progress bar is calculated. We would suggest to use Progress based on Status instead where you can also select option ‘Ignore parent issue progress’ so the bar would be filled only by the progress made with child-issues.

 

But if it’s not the reason for the Epic’s progress behaviour, we would need to investigate this issue properly and ask you to send the screenshots of the Progress column configuration and the Epic in the structure. So if the issue is still relevant and the assistance still needed, please feel free to create a ticket at the Service Desk - https://support.almworks.com and we will get back to you shortly.

 

Best regards,

Stepan Kholodov

ALM Works

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,958 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot