I was going through some of the posts in JIRA but didnt get a definite answer on this.
Background: We are using custom status in JIRA for dev stories. We ve added "Ready for QA" instead of "Done". It is in the green/ complete category
No. The strikethrough is entirely based on the resolution. Either the resolution is empty and there's no strikethrough, or it is fillled and hence there is.
Note that the strike only appears in places where Jira wants to highlight that an issue is finished/resolved.
Custom status is irrelevant to this, you need to look at your workflow. Look at the list of status in the workflow, and decide which ones are resolved(struck out) and which ones are unresolved (no strike)
Then use "clear resolution" post functions on all transitions from resolved to unresolved, and either a post-function to set it, or a screen including the resolution when moving from unresolved to resolved
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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