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Strikethrough Issue


I am trying to get Jira to Strikethrough when a ticket is moved to either "Done", "Won't Do" or "Won't Fix" status. I have a post function but it still isn't striking out the tickets in the backlog.

Can someone help understand how to get this working.

2 answers

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Charlie Misonne Community Leader Mar 31, 2021

I assume you are referring to the striketrough you can view when an issue is linked on another issue?

You need to make sure your worklow transitions add value for the resolution field. This can be done in post functions.
If the resolution is empty there will never be a strikethrough.

Hi Ahfaaz!

Jira strikethrough issues summaries when its resolution is different from unresolved, no mather its status.

I hoppe this was useful for you.

Regards, Aylin.

how can i change the resolution of my ticket

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