Hello, i'm arguing with my backlog board because every time i refresh the page all the story point disappear from the counting and they appear again only when i click every single task!
I thought the problem was the difference between scrum boards and kanban boards, so I did a test by creating two new test projects but in both the story point count remains visible.
Can anyone help me?
Welcome to community!
Can you narrow down whether the problem is with the board or the specific project?
i.e., In a new board, with the given project, is the issue reproducible?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Fazila Ashraf ,
I've tried in a new board in the same project and the issue is still there but only in a scrum board! If i create a new kanban board the story point count works properly....
I'M GOING CRAZY
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
From your board, select more (•••) in the upper right corner of the board > Configure board.
Select Estimation from the left-side menu.
Can you verify whether Story points is selected as the estimation statistic?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
yep, already set as estimation method.
I also tried to change the status as suggested here https://community.atlassian.com/t5/Jira-questions/Story-Points-Estimate-Bubble-on-Backlog-Issues/qaq-p/2568967
but nothing change
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.